Ep. 038 - Who Rocked The Boat: Navigating the Inevitability of Change with FranklinCovey’s VP, International Direct Offices, Curtis Bateman
When you’re leading a business through the choppy waters of change, it’s important to have everyone on board…
Those at the helm of a company about to implement change will know that it can be met with resistance, none more than this week’s podcast guest, Curtis Bateman.
The author of ‘Who Rocked The Boat’ speaks to his experience with FranklinCovey, how micromanagement kills creativity, and why the naysayers are just as important to your change plans as the evangelists.
Key takeaways from this episode:
Leaders have multiple roles to play in change
Everyone experiences change uniquely
Recognise that change has a predictable process
This episode of The Company Doctor Podcast is sponsored by FranklinCovey, who transform organizations by building exceptional leaders, teams, and cultures that get results. Learn more about how they can help transform your business at https://www.franklincovey.com/.
Highlights:
“If I think about what really matters to me professionally, I care about helping individuals and leaders grow. That's a changeless core. For me, it doesn't matter what job I'm doing, whether it’s retail or it’s at Franklin Covey, my personal value is trying to help people grow.” - 5:15 - Curtis Bateman
“88% of employees in my research say change will lead to something worse for them. They just have this negative experience. One of the dilemmas as a leader is saying ‘How do I help my people, who’re starting from a non-positive point of view, move into this change in a way that helps them engage and feel like the change was positive’.” - 9:30 - Curtis Bateman
“Part of the reason we have teams is because they have expertise. So learn how to share what you have, and acknowledge the information you don't have that you need to acquire, so that your team can help be part of the solution; That's where we really get into change leadership.” - 15:45 - Curtis Bateman
“Give people space to experiment, learn, and try the next thing. Don't get into micromanaging if it's not working perfectly. That's a trap, because it assumes that you then have the expertise. which you may not. Give your team the space and the trust.” - 17:50 - Curtis Bateman
“Implementing a change is not a straight line. If we aren't willing to be flexible, we actually end up producing an outcome that's less than we wanted. So much of the value that comes from the change comes from the adapting and flexing along the way, because we learn new things as we try and implement it.” - 25:00 - Curtis Bateman
“Each one of our people are experiencing the change in unique ways that require you as a leader to uniquely work with them and help them. Just having that recognition can make a significant improvement in what's going on.” - 29:40 - Curtis Bateman
Links & References:
Gary Gamp: https://www.linkedin.com/in/garygamp
George Clode: https://www.linkedin.com/in/georgeclode
Curtis Bateman: https://www.linkedin.com/in/curtisabateman/
FranklinCovey: https://www.linkedin.com/company/franklincovey/
Who Rocked The Boat: https://www.amazon.com/Who-Rocked-Boat-Navigating-Inevitability/dp/1684810779
